Thursday, April 27, 2017

Customer Care After a Sale

Business Training:  Customer Care

After the big Semi Annual sale last month it make this a great time to follow up with customers. A couple of things you might try.
  1.  Send a thank you notes.  You can do emails or handwritten notes but either way be sure to personalize the note.    
  2. Check in with customers and see if they received their order and if they know about the double dip.   You could also ask if they’d like to receive a catalog or be notified of upcoming sales. 
  3. Send an email to your customers with something totally non sales.   I’m going to send out a smoothie recipe that uses Thrive.

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